Air Canada Signs Outsourcing Agreement with ITA Software for New Reservation Management System

On September 13, 2006 Air Canada and ITA Software announced that they had signed an agreement to develop, implement and host a new reservation management system for the airline. The ITA Software reservation system will include reservations, inventory control and seat availability, and check-in and airport operations modules.

Deployment will begin in early 2007 with completion scheduled for early 2008 across the entire Air Canada network, including reservation call centres and airport locations worldwide. The reservation system will be delivered as an application hosted by ITA Software and will simultaneously support the airline's ongoing participation in the Star Alliance.

Air Canada senior counsel David Perez managed the transaction, working in close collaboration with John Beardwood of Fasken Martineau DuMoulin LLP who was supported by Lisa Abe, Ian Kyer, Andrew Nunes, Andrew Alleyne and Jason Kee. ITA was represented by its vice-president and general counsel, David Sandberg.