Jean H. Gagnon is a mediator, arbitrator and counsel. He has more than 40 years of experience as a mediator and arbitrator for the resolution difficulties and disputes between businesses, shareholders, partners, entrepreneurs, managers and professionals, as well as within business families. He is an accredited mediator (by the Barreau du Québec and the Institut de médiation et d'arbitrage du Québec) and an accredited arbitrator (by the Institut de médiation et d'arbitrage du Québec). He is recognized by his peers for his integrity, his ability to listen and his determination to seek practical and realistic solutions. He also has an exceptional understanding of business issues and non-judicial methods of resolving business disputes. He also has extensive expertise in the design and implementation of non-judicial dispute resolution mechanisms, as well as in the drafting of appropriate clauses to that effect. Jean also has over 47 years of experience in the areas of franchising and other forms of strategic business partnerships, pharmacy law and drug distribution. For several decades, he has been recognized in many renowned legal directories as one of the best lawyers in Canada in these fields.