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Canadian consumers seek emotionally intelligent AI in customer service: ServiceNow study
Agentic AI can interpret nuance and respond in context and in real time, report notes
May 14, 2025
Nine in 10 Canadians are concerned about privacy when using AI or going online: survey
Of those polled, 75 percent have changed social media privacy settings: federal privacy commissioner
May 14, 2025
Digital Governance Standards Institute launches ethical data standard for community services
New standard aims to strengthen nonprofit sector practices
May 13, 2025
Ontario privacy regulator shares report on neurotechnology and its legal considerations
Emerging technology is used for medical interventions and as diagnostic tools
May 07, 2025
Canadian, UK privacy authorities urge data protection in DNA testing service's bankruptcy affairs
23andMe has sensitive personal info of millions of customers, says federal privacy commissioner
May 07, 2025
Andrea Wood reflects on her in-house lifetime achievement recognition at the Canadian Law Awards
The TELUS executive speaks about decades of growth, tech adoption, and industry transformation
Apr 23, 2025
Over 90 percent of consumers worry about protection of information from cyber criminals: KPMG survey
Nearly half of those polled are uncomfortable with retailers sharing data on their retail habits
Apr 23, 2025
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