Corporate Legal Operations Consortium concludes 2024 Global Institute

The organization unveiled the concept of 'Legal Ops 3.0'
Corporate Legal Operations Consortium concludes 2024 Global Institute

The Corporate Legal Operations Consortium (CLOC) successfully concluded its annual CLOC Global Institute (CGI) at the ARIA Resort & Casino in Las Vegas.  

This year’s event, themed “Recharge: Embracing Experimentation in Legal Ops,” introduced Legal Ops 3.0, emphasizing innovative technologies, strategic use of data, and transformative leadership in the legal sector. 

CLOC President Jenn McCarron unveiled the concept of Legal Ops 3.0 during her opening address. “Legal Ops 3.0 challenges us to expand our capabilities, leveraging advanced tools and AI to redefine service delivery and success in operations. This new phase encourages us to transition from tactical problem solvers to strategic way finders, with data serving as the cornerstone of our strategies,” said McCarron. 

Following McCarron’s remarks, Cassandra Worthy, a change enthusiast and innovation expert, delivered the opening keynote. She energized the audience with her talk on leveraging change as a catalyst for growth. The event concluded with a forward-looking keynote from Andrew Perlman, Dean of Suffolk University Law School and a leading authority on law and AI. 

The annual meeting highlighted contributions from community groups, including newly established groups in Spain and Brazil, and the Core 12 functional groups. CLOC Vice President Farrah Pepper thanked the various committees and councils for their dedication. Pepper also announced a significant collaboration with Harbor on the 2024 Law Department Benchmarking Survey, which aims to provide comprehensive data for legal operations professionals. 

This year’s CGI, which ran from May 5-9, attracted over 2,300 registrants from 25 countries. The program included a record 95 educational sessions across six curated tracks. CLOC’s Education Advisory Council selected these sessions from over 350 submissions and tailored them to attendees' specific interests and career stages. More than 60 percent of the sessions were led by legal ops professionals, ensuring practical takeaways for attendees. 

The CGI Exhibit Hall featured 113 exhibitors, allowing attendees to explore new technologies and build professional relationships. The Braindate initiative facilitated targeted discussions among attendees, while “CLOC Talk Live” provided a platform for short-form discussions on current challenges and innovations within the legal ops community. 

A new initiative, CLOC Cares, spearheaded by the CLOC DEIB Council, saw 75 attendees participate in a service project with the Three Square Food Bank, highlighting CLOC’s commitment to community service. 

“The energy and engagement at this year’s CLOC Global Institute were unparalleled,” said Lisa Konie, CLOC’s interim executive director. “As someone who has been a part of this organization since its inception, it never ceases to amaze me how committed this community is to helping each other, sharing information, and pushing our industry forward. I look forward to continuing the momentum in Sydney and London later this year.”